FAQ

How do I pay?

Cash on delivery with the courier.

Can I inspect the bag before paying?

Yes, inspect the bag with the courier first. If it does not match the photos, refuse delivery immediately.

Where do you ship, and what are the fees?

To all governorates across Egypt, with a flat shipping fee of 80 EGP.

How long does delivery take?

2 to 4 business days for Cairo, Giza, and Alexandria, and 3 to 5 business days for other governorates.

Can I exchange or return the bag after delivery?

Orders are final after delivery and payment, except in the case of a manufacturer defect. We will exchange it free of charge if you notify us within 48 hours of delivery.